Privacy Policy
At Priority Cleaning Ltd (“Priority Cleaning,” “we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services (collectively, the “Services”).
1. Information We Collect
a. Personal Information: When you use our Services, we may collect personal information such as your name, address, email address, phone number, and payment details. We collect this information to provide and improve our Services, communicate with you, process payments, and fulfill your cleaning requests.
b. Usage Data: We may also collect usage data, including information about your device, browser type, IP address, and pages visited, to analyze trends, administer the site, and gather demographic information for aggregate use.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our Services.
- To communicate with you about your bookings, appointments, and inquiries.
- To process payments and invoices.
- To personalize your experience and improve our Services.
- To analyze usage trends and optimize our website and services.
- To comply with legal obligations and protect our rights.
3. Information Sharing
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are contractually obligated to use your information only as necessary to provide the services they offer on our behalf.
We may also disclose your information in response to lawful requests from government authorities, to comply with applicable laws or regulations, or to protect the rights, property, or safety of Priority Cleaning, our customers, or others.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to access, update, or delete your personal information. You may also choose to opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails we send.
6. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.
7. Changes to this Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our Services after the posting of changes constitutes your acceptance of such changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@prioritycleaningltd.co.uk
Thank you for trusting Priority Cleaning Ltd with your personal information!